Response Associate

Handles customer service inquiries and problems associated with the servicing of our client base.  Answers all basic and routine customer contacts and utilizes computer applications to provide professional service. 

Skills/Experience

• 0-1 year of customer service experience
• Utilizes empathy, listening skills, and a courteous and a helpful attitude to focus on providing quality customer service
• Strong oral and written communication skills
• Able to adapt to a changing work environment and the willingness to learn new skills and develop greater job knowledge
• Flexible work schedule including nights, weekends, and holidays as business need dictates