Markets We Serve

Cross Country Automotive Services structures its organization along three core market segments – Automotive, Insurance, and Diversified – which serve as the foundation for client service delivery, R&D, sales and marketing. This alignment optimizes the development and delivery of our customer relationship enhancement products and services - including our flagship service, emergency roadside assistance - to clients within specific markets, helping drive revenue generation, enhance brand loyalty, and increase customer satisfaction.

Automotive

Client base:

• Automotive OEMs
• Service contract and related companies

The Automotive Market team offers its clients a range of products and services that:

• Build brand loyalty and drive business into the dealership
• Increase parts and service revenue
• Increase sales of new and pre-owned vehicles
• Create long-term relationships with customers within and beyond the warranty period

Insurance

Client base:

• Property and Casualty insurance companies
• Software providers to the insurance industry

The Insurance Market team provides products and services that:

• Increase policyholder retention
• Enhance client profitability
• Reduce collision towing and related expenses
• Enable the leveraging of data to make smart, profitable decisions across an insurance company’s portfolio of businesses

Diversified

Client base:

• Auto-Related Retailers and Suppliers
• Fleet Management Organizations
• Wireless Carriers
• Financial Services
• Affinity and Membership Groups
• Independent Auto Dealers
• RV's and Parts Manufacturers
• Auto Repair Facilities

The Diversified Markets team provides value-added products and services that include:

• Revenue-sharing auto club programs
• Specialized promotional marketing programs that encourage repeat business
• Innovative programs that strengthen customer relationships and positively affect brand loyalty

For more information on the markets we serve, please use the links on the left.