Concierge Services

Cross Country Automotive Services offers our insurance clients a choice of concierge services for your customers.

Anytime Concierge Service
This concierge service is available to your customers at any time. A concierge can assist customers with travel arrangements, dinner reservations, spa visits, unique gifts, tickets to sporting events or theater venues, and much more. Customers can access the concierge 24x7 from the road, the office, or the comfort of home – via phone, the Web, or a wireless device.

AutoValet for Emergency Help
AutoValet is an extension of the Roadside Assistance program that offers your customers additional travel-related help when they experience a roadside disablement. AutoValet’s emergency concierge services go beyond basic roadside assistance to help the customer secure alternate transportation, emergency lodging, and other value-added benefits that help transform the negative event into a positive customer service experience.

The AutoValet program offers a variety of services, including:

• Alternate transportation
• Hotel reservations
• Airline information
• Message relay
• Enhanced directory assistance

Contact Cross Country now to learn more about how we can help you to increase customer satisfaction.